1. Our commitment
Xterium aims to make its portal accessible to the widest possible audience, including people with disabilities. We follow Web Content Accessibility Guidelines (WCAG) 2.2 Level AA, and apply requirements of the European Accessibility Act (EU Directive 2019/882) and the Italian decree Dlgs 82/2022.
2. Current conformance status
Target level: WCAG 2.2 AA. Current status: partial conformance. Regular internal audits have identified several non-conformances listed below, which we are addressing in phases.
3. Known limitations
- Image-based captcha - we are working on an audio alternative.
- Some legacy modal dialogs have limited keyboard navigation.
- Contrast of some secondary links is being improved.
- Localization into additional languages (beyond RU and EN) is in progress.
4. Technologies used
The site is built on HTML5, CSS3 and JavaScript. Compatibility is tested with modern browsers (Chrome, Firefox, Safari, Edge) and assistive technologies (NVDA, VoiceOver).
5. Feedback and contacts
If you encounter an accessibility issue, please let us know:
- 📧 support@xterium.com
- Feedback form: Contact
We aim to respond within 10 business days.
6. Complaints procedure
If our response is unsatisfactory, EU consumers can contact a national accessibility authority or the EU ODR platform: ec.europa.eu/consumers/odr. In Italy - AgID (Agenzia per Italia Digitale).
7. Preparation date
This statement was prepared on 2026-05-21 and is based on self-assessment.