Contacts

Reach out to us via any channel. Support available in Russian and English.

Mon–Fri 09:00–18:00 MSK support@xterium.com RU · EN

For support, account recovery, legal inquiries and partnerships.

Active player community, fast responses, dev discussions.

News, updates, and announcements channel.

Guides, mechanics discussions, alliance announcements, topic archive.

Xterium VK group for Russian-speaking community.

Xterium Facebook page — news and discussions.

Screenshots, art, and behind-the-scenes from the Xterium universe.

Video guides, update trailers, streams from the universe.

Contact support

Fill in the form — we will reply to your email within 24 hours (Mon-Fri). For urgent matters use Discord/Telegram.

For game-related issues — faster reply via Support.

Project Owner: Nicholas Todeschini

Address: Italy, Via Trasimeno 22 Busto Garolfo, Milan MI. 20038

Contact: support@xterium.com

Support hours: Mon–Fri, 09:00–18:00 Moscow time. Replies usually within 24 hours.

Send legal requests and personal data processing inquiries to the same address — we will respond within 30 days (GDPR).

Registration — 30 seconds. A mentor will pick you up in Telegram right after.